Archive for the ‘Editorial’ Category

Why no Wifi?

8 February, 2012

I took an overnight trip to London last month, I stayed in a nice hotel, not far from Trafalgar Square. A hotel that uses “classic luxury” as a descriptor. They wanted to charge me to use their wifi, in fact on check out they tried to charge me for 3 minutes internet time.

Opposite the hotel was a Costa Cafe, with good coffee, nice staff and free wifi. So I wandered across the road, ordered a large latte and used wifi there.

So why couldn’t the hotel provide free wifi? I pondered this as I sipped my coffee. To start with I was a bit annoyed and was working up to a good rant, but on reflection it makes sense.

The cafe has a lot of competition, several other cafes in walking distance and a bookstore with wifi. So if providing wifi attract more customers, or encourage customers to stay longer – and order a second cup, it’s well worth the costs. It’s a matter of beating the competition.

Hotels with a large proportion of business travels have customers who are less price sensitive since it’s often their company paying, and not funded from their own pocket. The extra charges for wifi will be picked up by expenses.

I predict a change; free wifi is becoming an expectation in any public space and I know one Asian-based businessman who includes it as criteria in selecting a hotel. No free wifi, no booking.

New Years resolutions

12 January, 2012

Welcome to 2012

I know we’re halfway through January but I’ve had a slow start to the year with a long break visiting family and friends on the other side of the world.

So here I am on my first post of the year, and I’ve been thinking about New Year’s Resolutions. There was a flurry of posts on this subject from Christmas until about 5 January including a timely reminder from HBR that some resolutions might be about stopping ineffective behaviour at work, and the advertising to join a gym/lose weight/stop smoking and generally improve your life has escalated. But it was a quiet comment from a colleague I respect that inspired me to write this.

“I don’t do New Year’s Resolutions,” she said “you can decide any day of the year to make a change in your life”.

I don’t do resolutions either, but there is something healthy about taking some time to look back at what you’ve achieved, and what you’d like to improve and the end of year seems a natural moment to do that. However natural it is to translate that into resolutions it seems we’re not good at keeping them.

Around half of those who set resolutions succeed in keeping them occasionally, only 8% always keep them, compared with 24% who never keep them according to Daily Infographic.

So what goes wrong? Well, we’re too ambitious, making resolutions that are “significantly unrealistic”, according to Psychology Today. We’ll also think that solving one issue – reducing debt or exercising more – will fix our whole life and then then become discouraged when that turns out not to be the case.

There is plenty of advice all over the internet on how to improve your chances of keeping your resolutions the most common items are; focus on one goal, make it specific, make it measurable, take it in small steps, celebrate success – and laugh at failure.

Psychology Today’s list also reflects the advice of my wise colleague “Don’t wait till New Year’s eve to make resolutions. Make it a year long process, every day”

Image from maplemama via flickr

Population Control

31 October, 2011

Today the 7 billionth baby was born in the Philippines or in Russia or Nigeria, or possibly India. Goodness that’s a lot of people.

The truth is it’s just an estimate, and no-one knows exactly how many people are in the world. The UN estimates that the 7 billionth person was born today, but given that census data inevitably contains some inaccuracies and some countries such as Afghanistan and Lebanon have not held a census in decades that estimate is a bit suspect.

Other experts have chimed in with other statistics – if all 7 billion people got together we’d fit into the Los Angeles city limits, there’s still enough food for the current population – in fact one expert reckons we’re good for at least another two million people.

What was astonishing for me is that I could remember when the 6 billionth child was born – which turns out to be just 12 years ago. Then for more fun I found a tool on the BBC site to calculate my number – where I stand in the 7 million.

How many people were alive when you were born? (No this is not my real birthdate - I'm not an idiot)

photo from National library NZ on the commons, via flickr

10 years ago today

11 September, 2011

I was working in the World Trade Center in Amsterdam.

One of my colleagues, a guy from Australia with a wicked sense of humour, came into my office and said “a plane just flew into the World Trade Center in New York”.

I was waiting for the punch line.

At first the news was confused, it was a small plane, into one tower. News websites such as BBC and CNN were quickly overloaded – but the news was being picked up in Australia and New Zealand, where it was night and the sites weren’t overloaded.

Even seeing the images it was impossible to believe. One, two, three planes down and rumours of a fourth. Frightening reports of people jumping from high floors, and the devastating slow collapse  of the towers. And a knot in my stomach, made of part horror and part hope – hope that none of those killed were colleagues or known to me.

I disagree with so much of what has happened since then in the victims’ name. But today I’m taking a minute to think about the thousands who died, were injured, those who lost family members, and those who tried to rescue others putting themselves  in danger.

A bite of the Apple

9 September, 2011

If you were hiding under a rock last month then you might have missed the news that Steve Jobs resigned his role as CEO of Apple, although he retains his role as Chairman.

Apple has become an iconic company, their understanding of design as integral to the way we use technology has revolutionised design across the industry. It’s also a company that attracts fans known to be, well, zealous. Which means that it attracts some pretty zealous detractors as well.

So the announcement that he was stepping down has CEO did cause a slight wobble in Apple’s shareprice – it was down at the end of the trading day – and it led to an outpouring across the internet of… admiration. He was lauded across twitter, at one point he and Ghadaffi were the trending topics. There’s a site where you can tweet your thanks to Steve Jobs directly, and of course you can rely on someone to make a joke out of it.

Every tech blog/site is rushed publish their take on the news, with personal reminiscences, or praise for Steve’s leadership, or paraphrasing him to advise others, or advice for Apple as a company. There’s already a video of his life already.

Of course there are a few detractors, but overall it was a love fest. A lot of the adulation is warranted, although part of the outpouring is surely because Steve Jobs is not a well man, one of the articles linked to above even calls itself a eulogy. However ill he is it’s clear that the commentators are here to praise Jobs, not to bury him.

I am typing this on a Mac, there’s an iPod in my bag, and I recently bought and iPad, so clearly I’m a fan but I’m not evangelical about Apple. I do resent the limits Apple builds into its products and in other industries the locked relationship such as between hardware and software would be challenged as an anti-competitive level of vertical integration.

The company is good at what it does, the sales figures, the growing market share, the profits, and the share price and point to a strong business. But what I’ve found disquieting in all this love fest is the number of commentators saying that Apple will never be the same. Not to take anything away from Steve Jobs, but there’s a team of people running Apple with a combined experience with the company of more than 100 years (plus some handy background experience at companies such as Intel).

We like the idea of a great man and a great leader, but surely a company is stronger with a leadership team.

In fact one commentator did point out that Tim Cook has been an effective (acting) CEO during Steve Job’s extended leave of absence and goes on to suggested that one reason behind this decision is to retain Tim Cook, since he would be a desirable hire for any number of companies.

In any case; the company is fundamentally strong, a lot of the expertise that made the company great is still there. And although the sentimental outpourings continue, the share price was up again at close of business the day after the announcement.

Now if only I could get wordpress to work on my iPad.

image from jaredflo via flickr

A new location

8 September, 2011

We’ve just moved offices. We packed everything into boxes, labelled them, and left the old office on Thursday night.

On Friday we arrived at the new office to find boxes all over the place, desks in the wrong places, tall cupboards where no cupboards were needed, computers half set up and no phones. I was not upset about the “no phones” part of the scenario.

I miss the building we used to work in. It’s modern and new, it’s all glass, with internal gardens, wonderful art on the walls, a great coffee corner, and I knew exactly how to get stuff done there.

The new building was was modern and cutting edge when it was built – more than 20 years ago. Compared to the old building it’s huge and complicated and I don’t know how anything works; on Monday I couldn’t a courier delivery, yesterday I couldn’t get access to the building for a visitor. I still have no idea who to call about a problem with the locks.

I’m figuring it out, that “new girl” feeling will decrease, but things are not as they were; we’ve been on a mission and we still haven’t found good coffee.

image from hockadilly via flickr

Language Danger

18 August, 2011

Helpful?

I’m sick of very clever companies guessing which language I want to use based on my location. Google keeps throwing me into Dutch, even if I typed in google.com, do they really think I can’t figure out how to use google.nl? or the advanced search options for that matter.

And Apple keeps throwing iTunes into Dutch. I get that there are copyright issues concerning the content – fine. But why can’t the app itself stay in English? They have the interface in English already.

Please, stop assuming I want to use websites in the language of the country I’m sitting in. How hard is it to give me a language choice?

(And before anyone gets on the integration bandwagon – I can use these sites in Dutch, I just don’t want to).

Ode to the spammers

16 August, 2011

This little blog is just my thoughts,

on innovation, communication and sorts

of technology that appeals to me.

But I’m no Guy Kawasaki

The traffic here is very low

Some days it’s zero and so,

I have to wonder, I really do

At a spammer asking me to view

His site; the subject is scatalogical

Linking to me is not logical

I understand he wants to earn

But seriously don’t these fools ever learn?

If it’s not relevant people don’t click

It’s simple – we’re not that thick.

the spam that inspired the post

Happy Birthday Internet

6 August, 2011

Today the internet is 20 years old, the first site was launched on 6 August 1991 as part of a research project at CERN.

The first site is still online the content is a fascinating insight into how far-sighted Tim Berners-Lee, intelligent search, caching and collaborative content creation are all mentioned. It also shows a number of similarities to today’s sites;

  • structure, the information is categorised in a defined hierarchy
  • non-linear navigation; links connect you across the information categories
  • spelling mistakes (search for “moe” on this page)

But misses all the fun stuff – graphics, images, interaction, video. Persistent navigation, such an obvious feature of any modern website, is also missing, making the site rather difficult to read.

For all the far-sightedness of the developers the list of the intended omits any mention of business or commercial uses. That may be a function of the mandate of the developers, rather than their vision. Or perhaps the academic background limited their understanding of business interest. And even in their wildest, most optimistic, fantasies they could not have imagined the huge volume of sites existing today, according to NetCraft we’re pretty close to half a billion sites.

I heard about this via a tweet from David Bowen, who asks “has anyone created more jobs than Sir Tim BL?”. My first thought that Jesus might win, but I haven’t calculated that. One thing is certain; my job couldn’t exist with the developments sent in train by the team CERN.

So for me, today’s worth celebrating. I’ll raise a glass to all those pioneers who developed the tool I use every day for banking, shopping, talking to family, catching up with friends… and gave me a job I love. Cheers.

photo from Omer Wazir via flickr

April Fool

1 April, 2011

Any April Fool’s jokes where you work?

None at my office, but it doesn’t seem to be a big deal here. However I took a quick tour to see what popped up today.

Social Cast came up with a great schematic around April Fool’s Day, including some actual tricks played – my favourite is at right. Plus some very sensible advice on perpetrating tricks at work. I’m keeping it on file for 2013 (it falls on a Sunday next year)

Google had their usual fun with the launch of Gmail Motion, highly entertaining right down to the subject experts. If it were a reality we’d get rid of RSI overnight. But that might not compensate for the loss of productivity.

But the biggest gold medal goes to The Onion, who today launched their iPad app today.  Not Kidding. Finally a reason to buy an iPad.

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