I’ve seen a number of articles about toxic bosses, or toxic workplaces recently, and I’ve heard some harrowing stories; the boss who creates arbitrary rules and then breaks them, the manager who blames everyone else – every time, the idea thief, the company that expects staff to be flexible but makes no allowances for genuine personal crises. I’m sure you have more examples to add to this list.
So why do we apply the term “toxic” to a workplace?
Merriam-Webster online defines toxic as “containing or being poisonous material especially when capable of causing death or serious debilitation”.
In science toxic chemicals are those that cause damage to an organism, organ or cell. In examining the impact of toxins scientists will consider the amount of toxin taken, the length of exposure, and the health of the organism prior to exposure,
If an organism has a long exposure and a high dose the impact will be greater, in fact there are many chemicals that are safe at a low dose by dangerous or even lethal at a high does. Vitamin A is an example, as humans we need small amounts, but cannot process large amounts, if we eat more vitamin A than we need we store the excess in our livers where it accumulates and in extreme cases leads to Hypervitaminosis A.
We also know that toxicity depends on the organism, most toxins are species-specific, and on the health of the organism. Healthy people break down protein they’ve eaten, and their kidney’s work to remove any toxins generated in that process. But for people who have damaged kidneys a high protein diet becomes toxic.
Could a workplace be that bad?
Short answer; yes.
Long answer; yes, poor work conditions, overwork, lack of control at work all contribute to stress at work and stress has a direct impact on your health in a number of ways. Toxic workplaces are a health risk.
What can you do?
If you find yourself in a toxic workplace as employee what can you do? And by toxic I mean more than the mild disfunction of most companies, to a level where your health could be impacted. There are three principles you need to stick to as you move out.
- Understand that it’s not you, it’s them
- Stay professional, both in your work ethic and your behaviour
- Plan to exit with dignity.
You’ll note that I haven’t suggested trying to change the company, these are all coping strategies. The larger the company and the more toxic it is the harder it is to change, it will generally only happen following a crisis when there is a leadership change. My recommendation is to look after yourself first, and find a new role in a happy company.
As a manager or executive your options are greater, you may be able to change the work environment for your part of the organisation.
There’s a TV series called “Undercover Boss“, which has a simple premise of a boss going into the field disguised as a new recruit or someone returning to work after a career break. In the episodes I’ve seen the disguise was rumbled just once – when the company employee noticed the soft hands of a supposed experienced labourer.
In pretty much every episode the CEO learns the same lessons including;
- when people get to make decisions about their work they flourish
- head office makes some lousy decisions
- you need to listen to your employees – and so does your management team.
If you recognise that your workplace is toxic and you’re in a position to change it, get out there and listen to your staff. As you listen, and act on what you hear, you’ll start to rebuild trust.
Trust is an antidote to toxic workplaces, in the same way that we have antidotes against the toxins of poisonous animals. It won’t fix everything immediately, there will still be scars, but the organism will begin to recover.